Artificial intelligence (AI) has been on the horizon for a long time, with AI already adopted in numerous business functions, from marketing IT, and HR to corporate strategy, finance, and software engineering in some shape or form. We haven’t even scratched the surface, though. In 2025, AI in all its guises will practically eclipse every other technology and methodology there is – big data, blockchain, process automation, supply chain management, you name it.
AI to deliver standardisation and transparency
So far in legal tech, we have seen the most prevalent use of generative AI for summarisation – report summaries, meeting summaries, and so forth. 2025 will see AI being embedded into legal tech to a whole other level. AI, including generative AI, will be rooted in software making it invisible to the user as a technology/tool, but noticeable in the substantial value it delivers.
Take, for instance, the mundane yet crucial task of time recording. In a typical scenario, multiple participants in a meeting might describe the same event in wildly different ways. One lawyer might note ‘meeting with Z and T,’ while another logs ‘meeting to discuss project B.’ This disparity can lead to confusion for clients reviewing invoices and timesheets. With generative AI, the potential to develop capability exists to harmonise these divergent narratives, creating a standardised description that clearly identifies the specific meeting and its purpose. This will not only help to streamline the billing process but also enhance transparency, fostering trust between law firms and their clients.
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