Carlos García-Egocheaga, CEO, Lexsoft Systems: AI [will] deliver concrete productivity gains in knowledge management. There will be a transformative shift as AI becomes deeply integrated into KM systems as productivity features. Moving away from isolated, independent, or standalone AI tools, law firms will expect their KM vendors to re-engineer workflows and processes to better reflect how lawyers interact with information and complete tasks. … Rather than lawyers manually querying the generative AI engine within the KM system to shape the activity they are performing, the system itself will anticipate requirements, seamlessly integrating outputs at their point of need.
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